Shipping Policy

You’re about to place an order with KICK A FOOT SDN BHD 202601000271 (1662369-K), or you already have one on the way, and you want plain answers to a few simple questions: where we deliver, how long it takes, and what it costs. Here they are.

Where do you deliver?

  • We deliver across Peninsular Malaysia, covering all states.

  • We deliver across East Malaysia, meaning both Sabah and Sarawak.

How long does processing take?

  • Every order is processed within 1–3 business days.

  • Weekends and public holidays are not counted in that window.

  • You will get a confirmation email with your tracking information once your order is dispatched.

How fast is delivery?

  • We do not offer overnight or next-day delivery.

RegionCourierDelivery Window
Peninsular MalaysiaJ&T Express, PosLaju, or equivalent2–5 business days
East MalaysiaPosLaju, GDEX, etc.5–10 business days
  • These windows are estimates. Courier operations, holidays, and bad weather can all push a delivery beyond them.

What does shipping cost?

  • Shipping is free on standard orders.

  • Bulk or specialised promotional orders are the exception, with the fee calculated at checkout based on weight and destination.

How do you track your order?

  • Once your parcel is with the courier, we send a tracking number and a live tracking link by email or SMS.


If any of this leaves you unsure, we would rather sort it out than leave you guessing:
📧 Email: kickafoot@outlook.com
🏢 Address: 28, PERSIARAN MAHSURI 1/1, BANDAR SUNWAY TUNAS, 11900 BAYAN LEPAS PULAU PINANG
🌐 Website: https://kickafoot.com/contact-us/